A digital helpdesk for Colony complaints

(Colony Complaint Management System)

About Us

Purpose of online complaint lodging portal is to eliminate paper in the complain registering process.
It aims to create a transparent, corruption free and efficient system for the entire CIL and its all subsidiaries Estate allottees to register their complaints.
The tool will prove that better-managed system results in increased credibility, enhanced satisfaction, rule-based system which in turn leads to less paperwork and efficiency.

Contact

For any functional updation:

Shri O P Mishra

(GM CIVIL,CIL)

Email:

gmcivil.cil@coalindia.in

Call:

033-71104180

Location:

Coal Bhawan Premise No-04 MAR, Plot No-AF-III,Action Area-1A, Newtown,Rajarhat,Kolkata-700156

For any Technical issues:

Shri Rahul Saxena

Chief Manager(Systems),CMPDI

Email:

rahul.saxena@coalindia.in

Call:

+91 8987789013

Location:

ICT Department,CMPDI,
Gondwana Place, Kanke Road, Ranchi - 834 031, Jharkhand, India

Shri Awanish Kumar

Dy. Manager(Systems),CMPDI

Email:

kumar.awanish@coalindia.in

Nodal officer / Customer Care:

CIL

Nodal officer:
Name : xyz (Designation & Department)
Email : xyz@coalindia.in
Mobile :+91 1234567890
Customer Care:
Name : xyz
Mobile :+91 1234567890

CMPDI:

Nodal officer:
Name : xyz (Designation & Department)
Email : xyz@coalindia.in
Mobile :+91 1234567890
Customer Care:
Name : xyz
Mobile :+91 1234567890

BCCL:

Nodal officer:
Name : xyz (Designation & Department)
Email : xyz@coalindia.in
Mobile :+91 1234567890
Customer Care:
Name : xyz
Mobile :+91 1234567890

CCL:

Nodal officer:
Name : xyz (Designation & Department)
Email : xyz@coalindia.in
Mobile :+91 1234567890
Customer Care:
Name : xyz
Mobile :+91 1234567890

ECL:

Nodal officer:
Name : xyz (Designation & Department)
Email : xyz@coalindia.in
Mobile :+91 1234567890
Customer Care:
Name : xyz
Mobile :+91 1234567890

MCL:

Nodal officer:
Name : xyz (Designation & Department)
Email : xyz@coalindia.in
Mobile :+91 1234567890
Customer Care:
Name : xyz
Mobile :+91 1234567890

NCL:

Nodal officer:
Name : xyz (Designation & Department)
Email : xyz@coalindia.in
Mobile :+91 1234567890
Customer Care:
Name : xyz
Mobile :+91 1234567890

SECL:

Nodal officer:
Name : xyz (Designation & Department)
Email : xyz@coalindia.in
Mobile :+91 1234567890
Customer Care:
Name : xyz
Mobile :+91 1234567890

WCL:

Nodal officer:
Name : xyz (Designation & Department)
Email : xyz@coalindia.in
Mobile :+91 1234567890
Customer Care:
Name : xyz
Mobile :+91 1234567890